Came up here for an oil change. I only seen one car in front of me. The woman said it'll be 30 minutes to an hour. Now its past an hour and i see my car haven't even left the spot i parked lol and now its 4 people ahead of me.. so the woman at the desk tells me that the other woman messed up on the timing... Im never coming here again for any car service. This is sad..
TERRIBLE, TERRIBLE, TERRIBLE!!!!! Got 4 new tires in February with road hazard. Got a screw in tire employee tried to send me to tires plus to get it fixed. I asked him if he was going to meet me there to pay for it. Ended up taking to Wal Mart to get it fixed. After two hours of watching employees stand around talking or keep looking through manuals to try and figure out how to fix whatever they were supposed to be fixing, finally got tire. I will never let Walmart near any of my vehicles.
Brought in a flat about 630 in the evening. They were busy but got me in. It took nearly two hours but they were able to patch it for me and they filled my spare with the correct psi. If you have to wait two hours, you might as well do it at Walmart. We ate dinner, shopped, and taught my 5 years-old to ride a bike. Make lemonade!
Was passing through KC when I ran over a nail. Brought my car here to get a new/cheapest tire. They fixed my tire but when getting back my car I discovered they also punctured my other tire with what I can assume was metal tool of some kind. I argued about why would I have 1 tire fixed but not another that was clearing losing air with a hole in it. I had no proof so I paid them to fix another tire. I took both old tires with me since I had a warranty with them in my state. Upon returning to my home state I got 2 tires better quality tires put on. I reimbursed for 1 Wal-Mart tire and got new tire put on for free. The other tire I had to pay for as it was "vandalism". I did receive I hefty discount since my tire place said it happens alot.
The experience at this store compared to other wal mart tire and lubes was an eye opener. They actually provide the customer with excellent service and run a very tidy repair shop with a knowledgable service manager-(Anthony). He was right on my tire order and had them in front of me in less than 10 minutes.
I tried to make 2 previous purchases at other Walmarts for tires and the automotive departments were in disarray and very unorganized with very loose inventory. Every Walmart automotive needs to base their standards off of this automotive department. I will be making the 45 minute drive to this place just for the service and peace of mind.
Walmart Tires Auto Parts is a US Car Repair based in Gladstone, Missouri. Walmart Tires Auto Parts is located at 7207 N M1 Hwy, Gladstone, MO 64119, USA.
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